Privacy Policy

Last Updated: March, 2026

At Infinity Prideland, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, contact us, request a quotation, or book a safari, tour, or Kilimanjaro climb with us.

By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information that you provide directly to us when you contact us, request a quote, subscribe to updates, or make a booking. This may include your full name, email address, phone number, country of residence, travel dates, number of travelers, and any special travel preferences or requirements you share with us.

We may also collect limited technical information automatically through cookies and analytics tools, such as your IP address, browser type, device information, and pages visited on our website.

2. How We Use Your Information

We use your information to respond to inquiries, prepare tailored quotations, confirm reservations, organize your trip, and communicate with you before, during, and after your travel experience.

Where permitted, we may also use your contact details to send you promotional offers, travel inspiration, company updates, or relevant information about our safari and trekking services. You can unsubscribe from marketing emails at any time.

3. Sharing Your Information

We only share your information when necessary to provide our services. This may include sharing relevant booking details with trusted third-party suppliers such as lodges, camps, guides, transport providers, and operational partners involved in your trip.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While no online system can be guaranteed to be completely secure, we strive to keep your data protected through secure website measures and responsible internal handling.

5. Cookies and Analytics

Our website may use cookies and similar tracking technologies to improve site performance, understand visitor behavior, and enhance user experience. Cookies help us learn which pages are useful, how visitors navigate our site, and how we can improve our content and services.

You may choose to disable cookies in your browser settings, although some website functions may not work properly if cookies are turned off.

6. Your Rights

You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your data where applicable. You may also opt out of receiving marketing communications from us at any time.

7. Third-Party Links

Our website may contain links to external websites for your convenience or reference. Please note that we are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their own privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or website practices. Any updates will be posted on this page with a revised “Last Updated” date.